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We Believe ...

  • in superior service to our customers, our community and to each other as members of the DreamMaker team.
  • in counting our blessings every day in every way.
  • success is the result of clear, cooperative, positive thinking.
  • that loyalty adds meaning to our lives.
  • management should seek out and recognize what people are doing right, and treat every associate with respect.
  • challenges should be used as learning experiences.
  • our Creator put us on this earth to succeed. We will accept our daily successes humbly, knowing that a higher power is guiding us.
  • in the untapped potential of every human being. Every person we help achieve their potential fulfills our mission.
  • we must re-earn our positions every day in every way.
  • in building our country through the free enterprise system. We demonstrate this belief by continually attracting strong people to the DreamMaker team.

We Show Respect by ...

  • treating others as we would like to be treated.
  • listening with the intent to understand what is being said and acknowledging that what is said is important to the speaker.
  • responding in a timely fashion.
  • speaking calmly and respectfully, without profanity or sarcasm.
  • acknowledging everyone as right from their own perspective.

We Display Integrity by ...

  • making only agreements we are willing, able and intend to keep.
  • communicating any potentially broken agreements at the first appropriate opportunity to all parties concerned.
  • looking to the system for correction and proposing all possible solutions if something is not working.
  • operating in a responsible manner: “above the line…”
  • communicating honestly and with purpose.
  • asking clarifying questions if we disagree or do not understand.
  • never saying anything about anyone that we would not say to him or her.

We Maintain Customer Focus by ...

  • continuously striving to maximize internal and external customer loyalty.
  • making our best effort to understand and appreciate the customer’s needs in every situation

We ALSO BELIEVE in Having Fun In The Process!

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DreamMaker Bath & Kitchen of Springfield
3730 Wabash Ave. Springfield, IL 62711
Ph. 217-529-9300
Fax. 217-529-9333
Info@dreammakerspringfield.com